Availability and BCDR
Last updated: February 2026
Classification: NDA-scoped reviewer documentation
Service Availability Approach
- Platform operations use monitored services with health checks and controlled deployment workflows.
- Runbooks and diagnostics are used to reduce recovery time and improve operational consistency.
- Changes are tracked in version-controlled manifests and deployment workflows.
Backup and Recovery
- Critical data paths include backup and restore procedures.
- Recovery actions are documented and supported by operational runbooks.
- When incidents materially affect customers, communication and recovery updates are provided.
Business Continuity and Disaster Recovery
- BCDR procedures are maintained as part of operations documentation.
- Infrastructure topology and service dependencies are documented to support continuity planning.
- Customer-specific BCDR questions can be addressed during procurement review.