Privacy Policy
Last Updated: January 1, 2025
1. Introduction
vostego.com ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Information You Provide Directly
- Account Registration: When you create an account, we collect your name, email address, and password.
- Newsletter Subscription: When you subscribe to our newsletter, we collect your email address.
- Communication: When you contact us via email or contact form, we collect the information you provide.
- Survey Responses: If you participate in surveys, we collect the responses you provide.
- Payment Information: If applicable, payment information is collected by our payment processors (we do not store credit card details directly).
2.2 Information Collected Automatically
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Log Data: Our servers automatically record information created by your use of the Service, including:
- IP address
- Browser type and version
- Operating system
- Referring/exit pages
- Pages visited and time spent on pages
- Search queries
- Device information
- Analytics: We use analytics tools to track user behavior, including pageviews, scroll depth, and time on page. This helps us understand how our content is used and improve our Service.
- Cookies: We use cookies and similar tracking technologies (see Section 8).
2.3 Information from Third Parties
- Social Media: If you connect your account via social media, we may collect profile information.
- Marketing Partners: We may receive information from marketing partners to help us understand audience demographics and interests.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Create and maintain your account
- Send you newsletters and marketing communications (with your consent)
- Respond to your inquiries and requests
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
- Monitor and analyze Service performance and trends
- Personalize and improve your experience
- Send you security alerts and administrative messages
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.
5. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
You can request deletion of your account and associated personal information at any time by contacting us (see Section 12). However, we may retain certain information for legal, accounting, or operational purposes.
Analytics and log data are typically retained for up to 12 months unless extended retention is required for legal compliance.
6. Security of Your Information
We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you discover or suspect a security breach, please contact us immediately at the address provided in Section 12.
7. Your Privacy Rights
7.1 California Residents (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request what personal information we have collected about you
- Right to Delete: You can request deletion of your personal information
- Right to Opt-Out: You can opt-out of the sale of your personal information
- Right to Non-Discrimination: You will not face discrimination for exercising your privacy rights
7.2 European Union Residents (GDPR)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:
- Right to Access: You can request a copy of your personal data
- Right to Rectification: You can request correction of inaccurate data
- Right to Erasure: You can request deletion of your data
- Right to Restrict Processing: You can restrict how we process your data
- Right to Data Portability: You can receive your data in a portable format
- Right to Object: You can object to certain processing activities
7.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request" and your specific request. We will respond within 30 days (or as required by applicable law).
9. Third-Party Services
9.1 External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any personal information.
9.2 Analytics and Tracking Services
We use analytics services (including FleetBeacon) to track usage patterns and improve our Service. These services may collect information about your activities on our website.
9.3 Email Service Providers
We use email service providers to send newsletters and communications. Your email address is shared with these providers solely for the purpose of sending communications you have requested or consented to.
10. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.
For users between 13 and 18, parents or guardians may contact us to review, update, or delete their child's information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending you an email notification if the changes are material
Your continued use of our Service following the posting of changes constitutes your acceptance of such changes.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
vostego.com
Email: [email protected]
Website: vostego.com
For GDPR-specific inquiries, you may also contact our Data Protection Officer at: [email protected]